These are
some of the principles of NVC - Non Violent
Communication, somewhat merged with EQI principles.
- Try to
show empathy and understanding
- Don't
judge, threaten, coerce, punish
- Don't
label the other person (or yourself) Instead, label
or name your feelings.
- State
non-emotional data as observations and emotional data
using "I feel___" messages.
- Check
to see if the other person understood you clearly
- Look
for and try to identify universal needs and feelings