Customer Service Page

Globtour Bus Company Complaint
Globtour Travel Agency
Globtour Tour Operator


On October 10, 2008 I had a serious problem with the driver and his assistant on the bus from Dubrovnik, Croatia to Montenegro. Several people told me I was not the first person to have problems with these two people so I am creating this webpage to help warn the public about these two men. Right now I don't have their names or a good picture of them buit I might be able to at least get their picture later.

I believe they also come on the same bus from Sarajevo to Dubrovnik each morning. They arrive around 10 AM and then they leave again for Montenegro at 10:30. I was literally pushed off of the bus by them. They used physical force and one was threatening to actually kick me. I reported them to the police but the polcie said that it would be my word against theirs and no one would be willing to testify because they all have to work with these people each day and they don't want problems. But privately several people who work in the bus station said that there are always problems with these two men.

I don't have time to give all the deails now, but I want to get this page started.

If you ride the bus from Globtour bus from Bosnia to Croatia or to Montenegro and have problems please contact me and I will add your story to this page so we can have some influence to get these people off the road and away from customers.

My email is eqimail @ yahoo.com

(remove the spaces)

Steve Hein

 


Today Oct 11, 2008 I am sending this letter to the email address on the Globtour website. I will wait to see what reply I get, if any.

Hello,

Yesterday on the bus from Dubrovnik to Montenegro I had a serious problem with the bus driver and his assistant. Could you please tell me who I can contact about this?

Thank you.

Steve Hein